🔐 Data Protection Policy

Jilli Live Privacy Policy — Your Data Is Completely Safe with Us

We are fully transparent about how your personal data is collected, used, and protected at jilli live. Read this Privacy Policy to understand how your data is managed and what rights you have.

Last Updated: January 2026
256-bit
SSL Encryption
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Your Data Is Never Sold
24/7
Data Monitoring
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Our Commitment to Data Security

Jilli live ("we", "us", "platform") takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure. By using the jilli live website or mobile app, you agree to this Privacy Policy.

📥 01. What Information We Collect

Jilli live collects your information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances:

Information Collected at Registration

Data Type Details Required?
Name Full Name (as shown on your national ID) Yes
Phone Number Active Bangladeshi mobile number Yes
Email Address For contact verification and security checks Yes
Date of Birth Age verification (to confirm 18+) Yes
Address For Billing Address & KYC purposes Optional

Automatically Collected Information

Some information is collected automatically while you use the platform. This includes your device's IP address, browser type and version, operating system, which pages you visited and for how long, and how you arrived at the site. This data is used primarily to improve platform performance.

Payment Information

Payment method details (such as mobile banking numbers) are collected during deposits or withdrawals. However, full bank account or card numbers are never stored on jilli live's servers — these are processed exclusively through certified payment gateways.

🎯 02. How Your Information Is Used

Jilli live uses your information only for specific, legitimate purposes. Your data will not be used for anything beyond what is outlined below:

  • Account Management: Creating, updating, and securing your profile.
  • Identity Verification: Verifying age, identity, and anti-fraud checks.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Providing prompt resolution to your complaints and queries.
  • Promotional Communications: Sending you bonuses, offers, and updates (you can opt out at any time).
  • Legal Obligation: Meeting regulatory requirements.
  • Platform Improvement: Analysing usage patterns to enhance the quality of our services.
  • Security Protection: Preventing fraud and unauthorized access.

💡 jilli live never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

🍪 03. Cookies & Tracking Technologies

Jilli live uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the platform remember your preferences.

Types of Cookies We Use

Cookie Types Purpose
Essential Cookies Maintaining login sessions and platform security. These cannot be disabled.
Functional Cookies Remembering your language and layout preferences.
Analytics Cookies Measuring page usage and traffic analytics (Google Analytics).
Marketing Cookies Showing relevant promotions. You can opt out at any time.

You can clear or disable cookies at any time through your browser settings. Keep in mind that disabling certain essential cookies may affect how some features of the platform function.

🤝 04. Data Sharing & Third Parties

Jilli live does not share your personal information with third parties — with a few specific, limited exceptions:

Your data may be shared when

  • Payment Processors: Only the necessary information is shared with licensed payment partners such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Identity Verification Services: With licensed verification providers as part of the KYC process.
  • Legal Obligation: By court order or direction of a regulatory authority.
  • Fraud Prevention: To the relevant authorities in cases of suspected financial crime.
  • Technology Service Providers: Hosting, cybersecurity, and analytics providers — all operating under strict confidentiality agreements.

When sharing data with third parties, jilli live ensures they uphold equivalent privacy standards. We never sell your information for advertising purposes.

🛡️ 05. Data Security Measures

Jilli live uses industry-leading technology and practices to keep your data secure. Our security infrastructure is regularly audited by independent third parties.

  • 256-Bit SSL Encryption: All data transmissions are carried out through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Robust firewalls to block unauthorized access.
  • Data Backup: Regular encrypted backups are stored on secure servers.
  • Access Controls: Only authorised personnel can access data on a need-to-know basis.
  • 24/7 Monitoring: Automated systems are active to detect suspicious activity.

🔒 In the event of a security breach that may affect your data, jilli live will notify you within 72 hours and take the necessary steps.

🗓️ 06. Data Retention Period

We do not retain your data longer than necessary. Below is a breakdown of how long different types of information are kept:

Data Type Retention Period Reason
Account Information Up to 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulatory Guidelines
KYC Documents 5 Years Proof of Identity Verification
Customer Support Records 3 Years For Dispute Resolution
Marketing Consent Until consent is withdrawn Based on your preferences

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.

⚖️ 07. Your Privacy Rights

As a jilli live user, you have several important rights over your personal data. Here's what you should know:

👁️
Right to Access

You may request to view the information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of your data under certain conditions.

📤
Right to Portability

You can request a copy of your data in a portable format.

🚫
Right to Restrict Processing

You can request to stop marketing communications or restrict specific uses of your data.

📋
Right to Complain

If you are not satisfied with how your data is being used, you may file a complaint with the relevant authority.

To exercise any of these rights, email us at support@jillilive.im. We will respond to your request within 30 days.

🧒 08. Children's & Minors' Privacy

Jilli live is strictly not intended for anyone under the age of 18. We do not knowingly collect data from minors. Age is verified at the point of registration, and any account suspected of belonging to a minor is immediately closed.

If a parent or guardian discovers that their child has registered on jilli live, please contact us immediately at support@jillilive.im. We will promptly close the account and delete all associated data.

🔄 09. Changes to the Privacy Policy

This Privacy Policy may be updated due to business changes, new technologies, or legal requirements. Before any significant change, we will:

  • We will post a notification on the platform.
  • We will notify you via your registered email or phone number.
  • We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend checking this page regularly to stay informed.

📬 10. Contact & Complaints

If you have any questions or concerns about our Privacy Policy, please get in touch. Our data protection team is always ready to assist you:

Email: support@jillilive.im
Response Time: Within 48 Hours
Live Chat: Available 24/7

After a privacy complaint is submitted, we aim to resolve it within 30 days. If you are not satisfied with the outcome, you have the right to escalate the matter to the relevant regulatory authority.

🔐 Why Your Data Is Safe with jilli live

The Core Pillars of Our Privacy Protection

🔒
End-to-End Encryption
All data transmitted between your device and jilli live servers is encrypted with 256-bit SSL. No one can intercept or read it in transit.
🚫
Your Data Is Never Sold
jilli live will never sell or rent your personal data to advertisers, data brokers, or any third parties — that is a core principle we stand by.
🕵️
Regular Security Audits
Third-party cybersecurity experts conduct regular audits of our systems. Any vulnerabilities found are addressed immediately.
⚙️
Your Data, Your Control
You can withdraw marketing consent, view, or update your information at any time from your profile settings. You're always in full control.
📱
Mobile Security
The jilli live app supports biometric login and device-level encryption, keeping your data fully protected right on your smartphone.
📞
Rapid Response Team
Our dedicated team responds to any privacy-related concerns within 48 hours. Support in Bengali is always available.

Your Data Is Safe — Get Started Today

Register securely under jilli live's Privacy Policy. Keep your data protected while enjoying 3,200+ games and fast payment options.

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